Built for Hospitality.
KovaAI
Answered by Kova AI.
Kova AI handles every inbound call and text — understanding what guests need, in one conversation, and routing it to the right team automatically.
One conversation.
Every request handled.
Guests don't repeat themselves. Kova AI understands multi-part requests, asks the right follow-up questions, and resolves everything in a single exchange.
Your front desk can't be everywhere at once.
A single unanswered call costs your property
in lost bookings, OTA commissions, and lifetime guest value.
of hotel calls go unanswered during peak hours and after hours
Canary Technologies, 2025
of guests who reach voicemail never call back — they go straight to a competitor
CallRail Consumer Research, 2026
From call to resolved.
01
Guest reaches out
Kova AI answers every call and text in under 2 seconds. No hold music. No missed connections.
02
Kova AI understands
Natural conversation handles multi-part requests. Kova AI asks smart follow-up questions and confirms details.
03
Automatically routed
Every request becomes a structured case, delivered to the right department, tracked until resolved.
One concierge. Every channel.
Voice or text — Kova AI answers in under 2 seconds, every time.
Guest — Room 412
0:12
Kova AI is responding...
- Answers every call in under 2 seconds
- Handles multi-part requests without transferring
- Full transcript logged after every call
- Guests text from their own phone — no app needed
- Instant responses, 24 hours a day
- Every message logged and routed automatically
Always available, no exceptions.
Average response time.
Of requests logged and tracked.
Let's talk.
No long-term contracts. Set up in days.